Work Order

The following situations are considered emergencies:

  • No heat or air-conditioning when outside temperatures are less than 50 degrees or higher than 80 degrees Fahrenheit
  • Electrical failure
  • Overflowing toilet
  • Stopped up toilet if only one is available in the apartment
  • Water problems such as leaks, server back-up’s, or broken pipes
  • Malfunction of an essential appliance (non-working refrigerator)
  • No water
  • No hot water when affecting more than one unit
  • Any unsecured entry
  • Malfunctioning controlled access gates
  • Lock Change

For after hours emergencies, please call the RA phone at:

  • (915) 525-1452 for Miner Village
  • (915) 996-0922 for Miner Heights

Front Desk: (Miner Village) 915-747-5352
(Miner Heights) (915)747-6112

Our work order system changed!

Please go to the links below to access our interface and request a work order, now in addition you can check on the status of a work order to see how things are coming along.

Submit a work order
Work order status