Current Residents

Work Orders

Work orders are for minor repairs within your residence such as a dripping faucet or broken cabinet handle. For emergencies during regular business hours, please call the Residence Life office at (915) 747-5352. For after hours emergencies, please contact the RA phone. The RA phone for Miner Village is (915) 525-1452. The RA phone for Miner Heights is (915) 996-0922 . And the RA phone for Miner Canyon is (915) 637-8236 .

Submit a Work Order

What counts as a repair emergency?

Emergencies are no heat or air-conditioning when the outside temperature is less than 50 degrees or more than 80 degrees Fahrenheit (>10C or <26.6C); an electrical failure; an overflowing toilet; a stopped up toilet if the unit only has a single commode; water problems such as leaks, server backups or broken pipes; an essential appliance such as a refrigerator malfunctioning; no water; no hot water for more than one unit; any unsecured entry; a malfunctioning controlled access gate; and a lock change.

Resident Handbook

The Resident Handbook outlines the community rules and expectations of those living on campus. It also covers policies regarding lockouts, decorations, quiet hours and behavior. All residents are expected to review these rules prior to moving in.


The CORE program is designed for first and second year residents to encourage self-growth and build academic success. The ENCORE program is designed for first and second year residents to promote community involvement, career readiness and campus leadership opportunities.

RA Programs

The Resident Assistants work to create a friendly and fun living and learning environment. They also plan and create diversity, social and educational programs for residents. The purpose of these programs is to educate, inform, entertain, involve and enrich the lives of students who call Residence Life communities home to help them gain interpersonal, academic and social competencies outside the classroom.

Mailing Address

In order to ensure proper delivery, please use the mailbox number of the resident rather than the apartment number.

For residents of Miner Village:
Student Name
2401 N. Oregon St., mailbox #
El Paso, TX 79902
For residents of Miner Heights:
Student Name
300 W. Schuster Ave., mailbox #
El Paso, TX 79902


We start out every school year with Welcome Week activities, which provide a great environment for residents and roommates to get to know each other and socialize. Every Tuesday night of finals week, meet up with other residents and enjoy a Midnight Breakfast. To celebrate the academic success of our residents, we host an Academic Excellence Gala (formerly the Honors Reception) every February for those residents holding a 3.0 or greater cumulative GPA. Residents have the opportunity to participate in hall governance with the Residence Hall Association (RHA).