Critical Situations

If your own or any student’s immediate safety is at risk, this is a crisis situation.  Contact 911 or the UTEP Police at 747-5611 for immediate assistance. In emergency situations, it is important that students remain safe and receive the help they need.

Examples of psychological emergencies include:

Suicide threats or attempts
Threats or acts of physical violence
Sexual assault or other trauma
Severely disorganized, psychotic, or out-of-control behavior
Alcohol or drug-induced disruptions

If you have doubts as to whether a situation truly is an emergency, please call (915) 747-5302 and consult with one of our counselors. We might decide the situation is serious enough to warrant immediate intervention, and we would guide you or assist you in responding to the emergency. Students in need of emergency crisis counseling during regular working hours are seen immediately. Students can come directly to the University Counseling Center at 202 Union West.  Concerned faculty, staff, or others may want to walk a student over to our office, if appropriate.

For after-hours emergencies and crisis contact one of the following:

El Paso 24-Hour Mental Health Crisis Line (915) 779-1800
UTEP Police Department (915) 747-5611
El Paso Police Department 9-1-1