Social Service Agencies

Annunciation House

1003 East San Antonio

(915) 545-4509
6:00am – 10:00pm (time for interview)

24 hour shelter for undocumented individuals (3 meals a day). Families, single, and if a couple, separated sleeping quarters.
Interview in person to see if person is a good fit.

El Pasoans Fighting Hunger Food Bank

(915) 298-0353
Call for location nearest you or visit their website:

General Assistance

9521 Socorro Rd., Ste. B1
(915) 859-4101
M-F 8:00am – 5:00pm
6314 Delta
(915) 546-8150

Services: Utilities, rent, mortgage, medications. Funeral services: they assist with providing cremation services through the mortuary. All based on person’s income & situation.
Utilities: Assist with only one bill per year. Income guidelines must not be exceeded.
Rent/Mortgage: To qualify, person must not have any income, no financial benefits, and not be living in government housing.
Medication program: Only for life threatening medication such as for diabetes and hypertension. Application process: person needs to call first to inquire when applications are being provided and then apply in person. The application is reviewed and an
explanation of the process is provided.

Housing Authority of the City of El Paso

5300 E. Paisano
(915) 849-3742
M-F 8:00am – 5:00pm

Information on availability and type of housing is accessible on the 1st of the month. Next step is filling out an application. There are two types of housing: Public Housing: Based on person’s income, person may not choose where to live and housing is assigned upon availability.
Section 8: Based on income, process starts with waiting list. Person needing assistance looks for a rental property (a house) and the rental property is processed through the housing authority. Housing is available for elderly, disabled and families.

La Fe

700 S. Ochoa: Adult Clinic
(915) 545-4550
721 S. Ochoa: Pediatric Clinic
(915) 545-7090
M-F 8:00am – 5:00pm

Services: General medical services, prenatal, WIC, dental services, pediatrics and immunizations. There are discounts on dental and medical services if the person lives within a specified zip code area and also depending on income.
Documents needed: Proof of residence, check stub or W2 form, ID and Medicare, Medicaid or insurance card.
Technology Department (545-7190): Offer classes such as computer classes, GED, computer graphics, citizenship, guitar and many more.
It is recommended that a person become a member of the agency, but no one will be refused services.

La Posada Home

1020 N. Campbell
(915) 544-4595
M-F 8:00am – 10:00pm
Sat & Sun 8:30am – 6:00pm

Not an emergency shelter.
Services: Housing for homeless women who are pregnant or have children (boys must be younger than 12 years old)
Families with boys over the age of 12 will be placed in the Transitional Living Center.
Contact Person: Person must call first to set up initial interview. No documents are needed for the interview. Women can stay up to 2 years and need to be attending school or working. Day care and transportation are available.

Open Arms/Centro Santa Fe

8210 North Loop
(915) 595-0589
T-F 9:30am -4:30pm
Friday 10:00am or 1:00pm for food bank (2 sessions)
***Appointment necessary
Services: Food and thrift store available. If person qualifies for a program they will be eligible to receive food every month. For any special situation, a referral letter for food is required.
Documents needed: ID, and utility bill. If person lives in Juarez, passport is needed.

Opportunity Center

1208 Myrtle
(915) 577-0069
Seven days a week: 6:30am – 9:00pm

Homeless shelter for single men and women over the age of 19. Social services provides clothing. Three meals a day are offered. Dinner provided before 4:30pm. Having an ID could be helpful.
Services: Medical clinic available, laundry service, employment and mental health services (going to clinic to see psychiatrist)

Project Bravo Main Office 2000 Texas

(915) 562-4100
M-F 8:00am – 5:00pm

Appointment is required.
Services: Assistance with prescriptions, housing and utilities. 6 locations in the city (depends on zip code) PAP (patient assistance program): Call for hours of service and to inquire about the application process. Application needs to be filled out and sent to a pharmaceutical company; if qualified, medications will be mailed to one’s home.
Documents needed: ID, SS card, rent receipt or proof of ownership, and proof of income.
Energy program (SEAP): Financial assistance for electric and gas bills
Weatherization program: Weatherize your home (sealing doors or windows). (Call for availability)

Project Vida

Administrative Office

3607 Rivera
(915) 533-7057
M – F 8:00am – 5:00pm

Services: Medical and Behavioral health services, Dental Clinic, Housing Department, Health Education program for diabetes, OB/GYN clinic, Family Planning program, After school program, day care, economic development program for those wanting to start a small business and Homeless Services Bilingual therapists
Discount and payment for services are based on one’s income
Documents needed: Proof of residence and income, ID and SSN (if available); Texas Drivers License, birth certificate

Rescue Mission

221 N. Lee Street
+(915) 532-2575
Open 24 hours a day

Homeless Shelter: Males and females with families Social workers provide prevention program for drug/alcohol issues, Clothing provided 5 days a week Three meals a day. Lunch and dinner $1.50 unless a chore is done.

Breakfast: free
Employment guidance offered to those that qualify
3:00pm – 6:30pm: Showers for anyone

Salvation Army

4300 E. Paisano
(915) 544-9811

24 hours shelter for families.
Not accepting new clients after 8:00pm
Social Service Department: M – F 9:00am – 5:00pm
Food Boxes pick up: M – Th 9:00 – 11:00am Assist with food and shelter
6:00pm: Soup Kitchen for anyone
Documents needed for food: Picture ID (adults), social security card, proof of address, proof of income and letter from department of human services stating “not receiving food stamps”

St. Vincent de Paul

Thrift Store Locations (2 of them): 2104 N. Piedras
(915) 564-4357
M – Sat 10:00am – 6:00pm 6950 3rd St. ( Canutillo, TX ) (915) 877 -7030
T- F 9:30am – 5:00pm

Food Pantry: (613-3984)
W 9:30am – 11:30am; Th-F 1:00pm – 3:00pm
(if food available will be given or will be put on a waiting list)
Services: Referral for furniture and clothes would be from a catholic church in their area.
Documents needed: Person needs to bring an I.D Families can only be helped once a year.

YWCA Child Care Services Program (CCS)

1600 N. Brown
(915) 533-7528 ext. 0
M – F 8:00am – 5:00pm
(hours depend on the location) Can apply online at:

Services: Child Care for children under the age of 13 Criteria: Parent needs to be working a minimum of 25 hours a week or attending school and needs to be residing in designated areas in the Workforce Solutions Upper Rio Grande County (Hudspeth, Jeff Davis, Presidio, El Paso, Culberson, Brewster ) but usually help is provided at all zip codes in El Paso.
Assessments can be done over the phone or in person. The person is put on a waiting list and is then notified of acceptance by mail, if there is funding.
Services based on income, household size and childcare needs.
Teens and people with disabilities are given immediate assistance if there is funding.

YWCA Consumer Credit Counseling Services

1600 Brown
(915) 577-2530
M- F 8:00am – 6:00pm (hours vary at each location)
Fill application online at
$35 first session

Documents needed: Most current billing statement and consumer credit application. Application can be picked up at any branch or done online and needs to be presented at the first session.
Debt Management program: monthly handling fee is
$30 a month.
First time Home buyers educational classes: Call to pre-register and application needs to be returned the day of class.
No charge of the classes
W 5:00pm – 7:30pm (1600 Brown) and Sat. 9:00am – 11:00am (10712 Sam Snead)
For full listing of classes offered please visit